James Huerta is an experienced executive and the Executive Director of Havas CX, a division of Havas Group that specializes in customer experience design, technology, and consulting services.
With more than 15 years of experience in the marketing and advertising industry, Huerta has a proven track record of driving growth and delivering results for clients across a range of sectors, including automotive, finance, healthcare, and technology.
Prior to joining Havas CX, Huerta held leadership positions at various agencies, including FCB, JWT, and RAPP, where he led client teams and delivered integrated marketing solutions across multiple channels and platforms.
As Executive Director of Havas CX, Huerta is responsible for leading the agency's strategic direction and driving business growth. He works closely with clients to understand their business objectives and develop customized customer experience solutions that deliver measurable results.
Huerta is a recognized industry thought leader and has been featured in various publications, including Adweek and Forbes. He is also a frequent speaker at industry events and conferences, where he shares his expertise on customer experience design, digital transformation, and marketing strategy.
Overall, James Huerta brings a wealth of experience and expertise to his role at Havas CX, helping clients navigate the evolving digital landscape and drive growth through innovative customer experience solutions.