Amy Dunlap

• Monitored projects from end-to-end ensuring alignment with approved budgets and avoiding scope creep.
• Created, implemented and helped execute new project scopes of work.
• Created and honed project timelines and adjusted for scope change and updates.
• Assigned creative teams and created workback schedules.
• Kept cross-functional teams updated on upcoming deadlines, revisions and changes.
• Monitored projects from end-to-end ensuring alignment with approved budgets and avoiding scope creep.
• Created, implemented and helped execute new project scopes of work.
• Created and honed project timelines and adjusted for scope change and updates.
• Assigned creative teams and created workback schedules.
• Kept cross-functional teams updated on upcoming deadlines, revisions and changes.

Skills: Microsoft Office · Budget Management · Team Management · Crisis Management · Program Management · Enterprise Resource Planning (ERP) · Social Media · Project Coordination · Time Management · Marketing Communications · Project Estimation · Timeline Development · Organization Skills · Budget Monitoring · Pharma · Workamajig · Project Management

• Created long- and short-term plans, including setting targets for milestones and adhering to deadlines
• Delegated tasks on the project to team members best suited to complete them
• Served as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
• Communicated with executives/clients to keep the project aligned with goals
• Performed quality control on the project throughout development to maintain the standards expected
• Adjusted schedules and targets on the project as needs or financing for the project change
• Utilized motivation techniques and conflict-management to shepherd several different programs with myriad components across multiple disciplines to successful completion.

Skills: Microsoft Office · Budget Management · Team Management · Written Communication · Decision-Making · Program Management · B2C Marketing · B2B Marketing · Social Media · Project Coordination · Management · Customer Relationship Management (CRM) · Time Management · Team Leadership · Leadership · Communication · Problem Solving · E-Commerce · Teamwork · Social Media Marketing · Online Advertising · Marketing Communications · Timeline Development · Organization Skills · Adobe Workfront · Project Management

• Determined project roles of team based on requirements, time frames, and budget.
• Defined skill sets for projects based on specifications and requirements.
• Determined project resource requirements based on scope.
• Worked with clients, external contractors, and in-house staff on process and strategy for assigned projects.
• Collected data and completed reports by established deadlines.
• Tracked and report on project milestones, budget burn, earned value, project effort, duration to completion, and other key metrics.
• Sought opportunities to increase customer satisfaction and deepen client relationships.
• Communicated with clients to identify needs and evaluate business solutions.
• Used CRM system to ensure proper client and project documentation, internal tracking, and reporting.
• Determined project roles of team based on requirements, time frames, and budget.
• Defined skill sets for projects based on specifications and requirements.
• Determined project resource requirements based on scope.
• Worked with clients, external contractors, and in-house staff on process and strategy for assigned projects.
• Collected data and completed reports by established deadlines.
• Tracked and report on project milestones, budget burn, earned value, project effort, duration to completion, and other key metrics.
• Sought opportunities to increase customer satisfaction and deepen client relationships.
• Communicated with clients to identify needs and evaluate business solutions.
• Used CRM system to ensure proper client and project documentation, internal tracking, and reporting.

Skills: Microsoft Office · Team Management · Written Communication · Decision-Making · Customer Service · Program Management · B2C Marketing · B2B Marketing · Enterprise Resource Planning (ERP) · Social Media · Project Coordination · Management · Customer Relationship Management (CRM) · Time Management · Team Leadership · Leadership · Communication · Problem Solving · E-Commerce · Teamwork · Business-to-Business (B2B) · Social Media Marketing · Online Advertising · Marketing Communications · Mondaycom · Timeline Development · Organization Skills · Project Management

• Communicated effectively with high-profile clients to develop trust, build relationships, and enhance revenues through key accounts.
• Collaborated with creative teams, sales partners, and warehouse staff to plan, develop, and execute strategic projects.
• Created estimates for event displays, maintained inventory systems, and efficiently managed budgets.
• Accurately assessed customer requirements and proposed solutions, services, and products to meet their needs.
• Resolved issues in a timely manner and enforced quality customer service standards to promote repeat and referral business.
• Performed various administrative and managerial functions in support of daily business operations.
• Communicated effectively with high-profile clients to develop trust, build relationships, and enhance revenues through key accounts.
• Collaborated with creative teams, sales partners, and warehouse staff to plan, develop, and execute strategic projects.
• Created estimates for event displays, maintained inventory systems, and efficiently managed budgets.
• Accurately assessed customer requirements and proposed solutions, services, and products to meet their needs.
• Resolved issues in a timely manner and enforced quality customer service standards to promote repeat and referral business.
• Performed various administrative and managerial functions in support of daily business operations.

Skills: Microsoft Office · Budget Management · Team Management · Written Communication · Decision-Making · Customer Service · Program Management · B2C Marketing · B2B Marketing · Project Coordination · Management · Customer Relationship Management (CRM) · Time Management · Team Leadership · Leadership · Communication · Problem Solving · Teamwork · Business-to-Business (B2B) · Marketing Communications · Account Management · Live Events · QuoteWerks · Exhibitforce · Timeline Development · Organization Skills · Salesforce.com · Project Management

• Planned and implemented successful strategies to streamline processes, cut costs, and achieve project goals.
• Interacted extensively with marketing, media, communications, technical, creative, and other business
units.
• Managed teams and deadlines, oversaw contractors, kept accurate records and status reports, and
complied with applicable policies and regulations.
• Efficiently allocated resources and helped to ensure the overall quality of final deliverables.
• Planned and implemented successful strategies to streamline processes, cut costs, and achieve project goals.
• Interacted extensively with marketing, media, communications, technical, creative, and other business units.
• Managed teams and deadlines, oversaw contractors, kept accurate records and status reports, and complied with applicable policies and regulations.
• Efficiently allocated resources and helped to ensure the overall quality of final deliverables.

Skills: Team Management · Written Communication · Decision-Making · B2C Marketing · Project Coordination · Management · Customer Relationship Management (CRM) · Time Management · Team Leadership · Leadership · Communication · Problem Solving · Teamwork · Online Advertising · Marketing Communications · Project Estimation · Timeline Development · Organization Skills · Adobe Workfront · Project Management

Stay at home parent to two children on the Autism spectrum. Both are full-ride college scholars. My education as a parent enabled me to develop and hone transferable project management skills.

Skills: Budget Management · Team Management · Written Communication · Decision-Making · Resilience · Patience · Research · Clear communication · Crisis Management · Accountability · Creativity · Time Management · Leadership · Timeline Development · Project Management

• Sr PM of Florida's third largest independent advertising agency.
• Sr PM when Cook launched The Jacksonville Jaguars inaugural season.
• Expedited the inevitable crisis jobs.
• Monitored stalled projects and moved them forward.
• Enabled information to flow throughout all departments
• Maintained accurate records from initial client contact report to finished pieces.
• Ensured information was accessible to team members
• Provided continuity among team members in times of vacation, promotion, and termination.
• Packaged and delivered finished assets to media outlets per schedule.
• Maintained an electronic archive of all completed and canceled projects for future reference.

Skills: Team Management · Written Communication · Decision-Making · Customer Service · Project Coordination · Management · Customer Relationship Management (CRM) · Time Management · Team Leadership · Leadership · Communication · Teamwork · Business-to-Business (B2B) · Marketing Communications · Timeline Development · Organization Skills · Project Management