Jill leads the crisis and issues management team at the agency. She has served as a trusted advisor to executive teams and boards of directors as they manage crises, issues and times of change. She understands the impact communications has on an organization’s reputation and its ability to achieve its business objectives. Being on the corporate side before the agency side of the communications discipline, Jill brings a wealth of corporate experience to the table and a deep background in strategic planning, corporate brand positioning, reputation management, reputation recovery and crisis and issues management.