I help Clients ensure they get the highest possible service they are looking for from their agency to avoid having to re-pitch their business. Co-create and Win Programme | Go for Growth Programme | Emergency Programme.
Pitches are avoidable, costly, time intensive and avert attention away from your core business for both clients and agencies.
You know the principles of retention marketing that it costs 5x as much to get a new customer as it does to retain an existing one. Is your agency taking its own medicine?